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Date : 2013-03-20
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The Customer Service Survival Kit What to Say to Defuse ~ The Customer Service Survival Kit recognizes that the worst customer situations demand more of frontline employees than good intentions and the right attitude
The Customer Service Survival Kit What to Say to Defuse ~ The Customer Service Survival Kit recognizes that the worst customer situations demand more of frontline employees than good intentions and the right attitude
The Customer Service Survival Kit What to Say to Defuse ~ The Customer Service Survival Kit What to Say to Defuse Even the Worst Customer Situations 41 13 5 1 by Richard Gallagher Carol Roth Foreword by Richard Gallagher
The Customer Service Survival Kit What to Say to Defuse ~ The Customer Service Survival Kit recognizes that the worst customer situations demand more of frontlin By providing clear techniques behavioral science insights case studies situationspecific advice and actionable practice exercises workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication
Customer Service Survival Kit What to Say to Defuse Even ~ Customer Service Survival Kit What to Say to Defuse Even the Worst Customer Situations Rich will help you learn the delicate art of defusing even the worst customer situation – s all while boosting your skills and confidence for dealing with any customer This webinar is a mustsee for agents and managers alike
The customer service survival kit what to say to defuse ~ The customer service survival kit what to say to defuse even the worst customer situations Richard S Gallagher Carol Roth Home WorldCat Home About WorldCat Help Search Search for Library Items Search for Lists Search for Contacts Search for a Library Create
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